Its mobile app will also recommend people you need to follow up with, show your events in a calendar, and let you join conference calls from anywhere. Those each add a sidebar to view Salesforce details beside each contact who emails you, and links those emails to their Salesforce entry so you can see all your sales conversations in Salesforce together. You’ll first need to either install Salesforce Inbox’ Chrome add-on for Gmail or the Salesforce Inbox for Outlook app. Inbox will put CRM smarts into your inbox, and show emails inside your Salesforce CRM, so you can get the full picture wherever you’re working. It’s part of the core Salesforce subscription as long as you have a Salesforce account, you can use Salesforce Inbox alongside it. Salesforce Inbox is a Gmail and Microsoft Outlook add-on to link your email inbox with your Salesforce CRM data, along with mobile apps to check email and followup on sales tasks on the go.
